Entrance tickets for your visit must be acquired in advance from our ticket shop
Heureka is reopening its doors to the public on Wednesday, 10 June 2020 with temporary measures to observe the coronavirus pandemic. Heureka is open daily 10 a.m. – 6 p.m. from 1 July to 16 August 2020. We are continuously monitoring the authorities’ guidelines to prevent the spreading of the coronavirus. Because of this, we might have to make changes to our opening hours and visiting guidelines. The most up-to-date information is always available on our website. Entrance tickets for your visit must be acquired in advance from our ticket shop. If you already have a ticket or an annual pass to Heureka, you must collect a ticket for the day of your visit from the ticket shop. We have limited the daily number of visitors. Group reservations must be made in advance here or by emailing us at email@example.com.
We had to close Heureka due to the coronavirus pandemic on 14 March 2020. If you had bought an advance ticket for the time period 14 March – 9 June 2020, you can reschedule the visiting day on the advance ticket by emailing your ticket information to firstname.lastname@example.org. We can also refund the price of the advance ticket. For Heureka Club annual passes with validity during 14 March 2020 – 9 June 2020 or after 10 June 2020, we will extend the validity of your card with a time period corresponding to the time that Heureka was closed due to the authorities’ orders in the connection of your next visit.
We want to make your visit to Heureka as pleasant and safe as possible. Below, you will find information about the measures that enable a safe visitor experience as well as instructions for all visitors. We welcome you to spend a day with science in a safe manner!
Measures for a safe visit
Antiviral coating on contact surfaces
All contact surfaces at Heureka have been treated with Nanoksi’s antiviral coating.
The photocatalytic coating disinfects itself and efficiently kills bacteria and viruses when hit with light. More information is available on Nanoksi’s website.
Cleaning and the disinfection of surfaces
We have increased cleaning at Heureka, especially the cleaning and disinfecting of surfaces. All surfaces that are touched often are cleaned intensively; several times a day.
We have increased the availability of hand sanitiser and set up reminders and instructions for hand washing in all restroom facilities.
Wash your hands carefully
The best way to protect yourself from the coronavirus and other infectious viruses and bacteria is to take care of your hand hygiene. Wash your hands with water and soap often and carefully; at least 20 seconds.
Minimise the infection risk by coughing and sneezing correctly
Please do not visit Heureka if you have flu symptoms. Cough and sneeze into a single-use tissue and throw the tissue away immediately. If you do not have a tissue, cough or sneeze into your elbow instead of your hand. Do not touch your eyes, nose or mouth unless you just washed your hands.
Queuing and safe distances
Please keep at least one metre between you and other people. Avoid crowds.